New York City's undercover inspectors are finding that the cab drivers largely play by the city's regulations when it comes to cell phones.
Inspectors and police officers have taken more than 1,200 rides disguised as everyday passengers since "Operation: Secret Rider" began Jan. 23.
Taxi & Limousine Commission officials said Wednesday that fewer than 100 summonses for cell-phone use have been issued so far.
TLC Chairman Matthew Daus says that's encouraging, but the initiative will continue.
The TLC's undercover agents look for drivers talking on cell phones while the cab is moving, refusing to accept credit cards or otherwise violating regulations.
Representatives of the Taxi Workers Alliance, an advocacy group, call the program sneaky and disrespectful to drivers.
The crackdown comes amid a large number of complaints by passengers, who were previously griping about the rudeness and bad habits shown by many of the city's Yellow cab drivers.
Vanessa Arellano Doctor.